Dairy Queen in Alpine

Dairy Queen in Alpine
3.5 / 5
48 reviews

E Hwy 90, Alpine, TX, Alpine

Overview

Cuisine
  • Fast Food

Restaurant Hours

Monday

08:00 - 17:00

Tuesday

08:00 - 17:00

Wednesday

08:00 - 17:00

Thursday

00:00 - 17:00

Friday

00:00 - 17:00

Drive up at dairy queen in alpine TX, we got 2 med dipped cones and 1 lrg dipped cone.The large cone had a very small amount of ice cream for the $3.19 we paid for it. New manager was extremely rude and yelled at us through window. Do not go there!!!

The main manager works during the day until 5 p.m. / that was the shift manager you spoke to call them up tomorrow and talk to the manager and tell him or her what happened tonight

Review

Add rating restaurant:
Dairy Queen
CF
Charlie Falco
google
11.20.2024
1/5

The service is pretty bad. I attribute this to their high turnover rate which I imagine is caused by a few different factors. Always long waits, regardless of what you order. Sometimes, it feels like it would take an act of Congress to get an order made correctly. I hate to say that about a local business, but this place has always had poor service. Yesterday I ordered a vanilla shake, ended up getting a specialty blizzard of some sort, and the employee looked at me in confusion when I said all I ordered was a vanilla shake. Then it took another 15 minutes to get the shake. There ya go.

Dairy Queen
i0
illusive 0ne
google
11.01.2018
1/5

Every fast food joint I stopped at in Alpine TX is awful and this place is no exception. The Taco Salad tortilla shell tasted like it was fried in really old cooking oil. The after taste was horrid. Remained in my mouth for hours afterwards and I was surprised I didn't get the runs. If you stop in this town pack a lunch or maybe check out some of the more upscale restaurants.

Dairy Queen
AJ
Adam Jon Gillard
google
09.09.2018
5/5

favorite place to stop at in Alpine.

Dairy Queen
DH
Daniel Hernandez
google
08.08.2018
5/5

Good service tooked like 4minutes to give me my order was faster then last time clean area cool girls working manager Ms Rosa nice person very attentive to her workers and everybody smiling thats what I like most and great tacos I highly recommend

Dairy Queen
RG
Reymundo Grado Jr
google
07.23.2018
3/5

The nachos were good the hunger buster didn't go well with my stomach

Dairy Queen
PD
Paul Dallas
google
06.10.2018
1/5

Very nice employees, one hour to get my food though.

Dairy Queen
PB
Pat Ball
google
05.27.2018
5/5

Great service! Food was good and everyone was so friendly 😊

Dairy Queen
JB
JENNIFER BARKER
google
05.08.2018
4/5

Friendly, quick service. The order for 7 people was correct and delicious.

Dairy Queen
RS
Richard Spengler
google
04.23.2018
2/5

No fast food here! Be prepared to wait. Severly under staffed

Dairy Queen
CM
Clifford Marsh
google
04.15.2018
5/5

Amazing experience as always

Dairy Queen
SB
Steve Boley
google
04.09.2018
4/5

Decent small town dairy queen

Dairy Queen
JB
Jonah Bush
google
02.20.2018
1/5

I am really disappointed in this dq do to the fact that I have complained more then 5 times before about this young lady blue/greenish hair colored she's always treating my kids and wife in a unacceptable manner plus the fact she always gives us the wrong orders by the time I try to make it back to let someone know this unacceptable situation and she happens to be there she rolls eyes at us and replies by saying "oh well to bad" I left some complains before and am just tired of it but I will not stop going that dairy Queen cause I know for fact I will not drive all the way to marfa for food or blizzards to make it home....unacceptable

Dairy Queen
CM
Claudia Molina
google
02.02.2018
5/5

Every thing was fresh n good.

Dairy Queen
CoreyZek
google
01.18.2018
4/5

Went there for some milkshakes with a couple of friends, had a lot of fun, havent been to a DQ in a while. It was mellow and decent.

Dairy Queen
WY
Wesley Young
google
01.04.2018
1/5

Got sick from chicken sandwich.We ate there yesterday and both my daughter and my wife didn't feel well after eating grilled chicken sandwiches. My daughter started throwing up several hours later. The rest of us that ate burgers were fine. The chicken sandwiches were the only thing they ate differently than the rest of the group all day.

Dairy Queen
JM
Jeremiah M
google
11.27.2017
1/5

Horrible DQ experience, don't eat here. Burgers tasted rotten, salad was spoiled, they reheated a week old burger, freezer burned fries, poor customer service, unclean and unkept, flee from this DQ.

Dairy Queen
bl
blake lightfoot
google
11.27.2017
1/5

Decent service, very long wait time.... but the worst part is my blizzard was pretty much just a cup of vanilla ice cream. There was no effort or care put into making it!

Dairy Queen
BM
Bryan Martinez
google
11.05.2017
5/5

Good service triple buster amazing nice customer service specially the manager she asked me if everything was o.k. way to go store is cleaner and nice...

Dairy Queen
B1
Bullzeye 1000yds
google
10.14.2017
4/5

Good food, but the kids were not keeping it spotless, even when not busy.

Dairy Queen
DA
Donald Anderson
google
10.07.2017
5/5

The food was great and the service was quick.

Dairy Queen
LG
Loana Grado
google
09.20.2017
2/5

Dairy Queen- My visit here at this DQ was basic. I rarely come to Dairy Queen in Alpine because the service is really slow, the food is pricy, and the place is not sanitary at all. The employees didn’t seem to care for the customers & took there time with delivering the meal, taking orders indoor & outdoor and even forgot my order. I don’t recommend this Dairy Queen, but if you want to cultivate the quality of patience visit this Dairy Queen. It’s just a waste of time driving to this fast food establishment, it’s so bad I forgot Alpine had a Dairy Queen. 2 Stars. Save your receipt, do an online survey and get a free dilly bar.

Dairy Queen
skeen1970
google
07.25.2017
2/5

Got a blizzard, gave the dude a 20, got change back as if I gave a ten. Guy argued with me and I just gave up and left. Most expensive blizzard I ever had.

Dairy Queen
KK
Kimberly Kingman
google
07.06.2017
1/5

Tried applying but pay rate is too low they start with 7.50 McDonalds pay more 10.50 although great food...

Dairy Queen
TF
Traci Felsot
google
06.25.2017
1/5

This is the worst restaurant ever!! They stop serving food at least 30 minutes before closing so they can get out early! On taco Tuesday they run out of meat constantly and have to thaw (microwave) a bag of meat to be able to make more which comes out still half frozen!! Went in to get ice cream one day and when they went to make a hot fudge sundae they were using the chocolate that they use to make dipped cones instead?! They are clueless!!! They put a chair in front of the drive thru so they don't have to take care of customers and had a sign on the door that they were only taking credit cards because they had cashed out the drawer early!! These people do not care a single bit!! When we were leaving tonight 4 other cars pulled in wanting food and left when they saw us walk out and all asked if they were still serving food and we told them they weren't!! When asked who the owner was they said oh we don't know who owns it sorry!!!! Don't even bother!!!

Dairy Queen
SA
Sue Akers
google
04.13.2017
5/5

Service great food hot and good, passing thru.

Dairy Queen
NM
Norberto Montoya
google
03.17.2017
1/5

Tool them 45 minutes to make 4 chicken strip baskets.never going back

Dairy Queen
KS
Kevin Short
google
03.08.2017
5/5

Always consistent. They include the chocolate sauce in Blizzards that many others skip.

Dairy Queen
SC
Sarah C. Wagner
google
03.06.2017
4/5

Slow. Good customer service.

Dairy Queen
RG
Robert Gutierrez Jr.
google
01.08.2017
1/5

Ordered a chicken salad ; opened it , found a long hair in my food . Also had an Ofer of nachos , virtually no cheese and had old Jalapeños . Went back on what was left of my lunch hour , and the staff joked about it . They didn’t offer a refund , while joking about it saying they will replace it . No thanks ! Nasty little restaurant. Marfa Texas location

Dairy Queen
jh
jessica hinojos
google
11.15.2016
1/5

This Dairy Queen takes too long. They never make food right and the place is not the cleanest. Last choice for a place to eat. Worked by college kids and they do not give good customer service. They also never have enough good this has been the fourth Tuesday in a row I come and they have no taco meet.

Dairy Queen
NF
Nell Finley
google
10.26.2016
5/5

NICE PLACE ESPECIALLY ON TACO TUESDAY

Dairy Queen
TD
Teresa Dominguez
google
10.25.2016
5/5

Mini mint blizzard, delicious!

Dairy Queen
A1
Arrestedglint 1
google
08.15.2016
1/5

Service was very slow, we waited for about 40 minutes for a 2 piece until we decided to leave.

Dairy Queen
MW
ME WHITE
google
06.17.2016
1/5

While I understand that this is a very busy place there is no excuse for serving a burger on a smashed and soggy bun. Too many flies as well.

Dairy Queen
LW
Lisa Widmer
google
06.16.2016
5/5

I love DQ. They ALWAYS make my turtle peacan blizzard with no carmel and extra chocolate and pecans perfectly. Staff is so awesome.

Dairy Queen
DN
Deborah Naville
google
06.08.2016
2/5

Got nachos grande and husband and I split them ... There was 1/2 bowl of jalapenos left after we ate all we could handle ... Seriously?

Dairy Queen
KS
Kim Stuhr
google
05.20.2016
5/5

Quick service and friendly people. Delicious food

Dairy Queen
JS
Joe Selvan
google
05.04.2016
5/5

Dairy Queen is always Texas pride. This outlet is clean and courteous staff and delicious food

Dairy Queen
ah
adan hernandez
google
05.03.2016
3/5

I like there banana split

Dairy Queen
JS
John Sheets
google
04.19.2016
3/5

Not fast. Other than that, the place is cleaner than it used to be and the Blizzards were thick and delicious.

Dairy Queen
MB
Manuel Bautista
google
04.13.2016
3/5

Staff seemed distracted throughout the whole visit and my food could have been better. I ordered a burger and fries. Burger had buns which seemed stale and fries were overcooked.

Dairy Queen
TF
Taylor Fant
google
03.07.2016
1/5

The guy who worked the register looked extremely dirty. I didn't even receive what I asked for nor did he even have the correct information about what I wanted.

Dairy Queen
JB
John Benitez
google
03.03.2016
4/5

Had a hankering for dessert and tried the brownie a la mode. Very good! Nice benches to sit under the trees.

Dairy Queen
ML
Mary Lou Vasquez
google
02.22.2016
3/5

Was out of town on this one.Took too long to get our food, then when we received our dinners, chicken strips were overdone and the fries were cold. Want to add that I always get great service at our Dairy Queen in Lubbock.

Dairy Queen
MM
Mickey Mancill
google
02.04.2016
5/5

The one in Alpine Tx was awsome great food and the staff was friendly and welcoming!

Dairy Queen
JC
Jackie Cassady
google
02.02.2016
1/5

The man working the counter looked like he hadn't showered in a week and when I asked for a box of buster bars I was told all they had was cherry, which I had never heard of a cherry one. Left the store and looked it up and they dont even make cherry buster bars. Very dissatisfied.

Dairy Queen
AW
Adam White
google
02.01.2016
1/5

25 minute wait for a fast food burger at lunch time when there's only one customer ahead of you? That's pretty sad. I'm now sitting in a room full of confused looking people waiting and waiting for something to happen while the staff tries to figure out who does what. I think it's time to raise wages and attract some marginally competent employees. I'd gladly pay an extra quarter on my meal for competence.

Dairy Queen
KW
Kari Wilson
google
01.22.2016
5/5

Love the food, service is usually pretty good.

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